Clear ground rules make for calm relationships. These T&C govern all services and sales delivered by Dukiwi SA.
These T&C apply to all services and sales by Dukiwi SA, as well as to orders placed via dukiwi.com and its subdomains. Any order implies full acceptance of these T&C.
By confirming your order, you accept these T&C and, where applicable, the Special Sales Terms (SST) for the relevant product or service. A summary is sent to you by email after validation.
Offers shown on the site are valid as long as they are visible online, within available stock or capacity.
Payment is made via the secure methods offered on the site (Stripe). Orders are validated and processed only after full payment is received.
You have 14 days to exercise your right of withdrawal, except for services already performed with your express consent or downloaded digital products.
Services are billed at the rates indicated on the site or agreed beforehand by quote. Unless specified otherwise in special terms, invoices are payable net within 30 days of issue.
Volume discounts and hour-pack terms are detailed in the Special Sales Terms available below.
Dukiwi SA commits to delivering its services with professionalism, due care and state-of-the-art practices. Its liability cannot, however, be engaged for:
Depending on the nature of the service, Special Sales Terms complement these T&C. They are available online and downloadable as PDF:
These T&C are governed by Swiss law, excluding the Vienna Convention on the International Sale of Goods. Any dispute falls under the exclusive jurisdiction of the courts of Fribourg, Switzerland.
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